At Sacy's Shoes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when shopping with us.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
- Payment information necessary to process your order
How We Use Your Information
We use your personal information to:
- Process and confirm your orders.
- Arrange and complete deliveries.
- Contact you regarding your order, delivery, or customer support requests.
- Improve our products and services.
- Send promotional offers or updates, only if you have agreed to receive them.
Sharing Your Information
We value your trust and do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Delivery partners for the purpose of completing your order.
- Payment service providers to securely process payments.
- Authorities where required by law.
Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to keep your information secure, no method of electronic storage or transmission over the internet is completely secure.
Data Retention
We keep your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where applicable by law.
To make any of these requests, please contact us using the details below.
Cookies and Online Services
If you visit our website or use our online services, we may use cookies or similar technologies to improve your browsing experience and understand how our services are used.
Changes to This Privacy Policy
Sacy's Shoes may update this Privacy Policy from time to time. Any changes will be posted on our platforms with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Sacy's Shoes
- Phone: +233 530 668 945
- Email: support@sacyshoes.com
- Social media: See the links in our website footer for our current Instagram, Facebook, and other profiles.